How Our Privacy Policy Covers Wallet Data
Our Privacy Policy covers details you provide during account creation, including your phone number and verification response, plus technical details from the device used to sign in. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain payment references and
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status details needed to match a transaction to your account. We do not need your wallet password to record that status. A QRIS scan from Medan and a bank transfer from a BCA, BRI, Mandiri or BNI account can therefore create different reference records. We use
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these records for account access, payment reconciliation, security checks and support requests. The policy applies to Indonesian access where local law permits, and any eligibility or access question depends on local law. We update this page when our handling changes and identify the effective wording on
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the page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.